We acquire, hold, use, and process Personal Information about Individuals through a variety of different methods, including:
a. Information You Provide to Us
i. We may collect Personal Data from you, such as your first and last name, e-mail and telephone number when you make a table reservation with us.
ii. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.
iii. If you choose to receive future news and promotions from us, we will collect your name, e-mail address and marketing preferences, so that we can email you in the future.
We acquire, hold, use, and process Personal Information about Individuals for a variety of business purposes, including:
a. To Provide Products, Services, or Information Requested
We may use information about you to fulfil requests for products, Services, or information, including information about potential or future Services, including to:• To reserve tables at your request• Respond to questions, comments, and other requests
b. Marketing Calm Products and Services
We will not share any Personal Information that we have collected from or regarding you.
We place great importance on keeping your personal information safe and secure. As such, we put in place appropriate technical and organisational measures / industry standard technology to protect it from unauthorised access and unlawful processing, accidental loss, destruction and damage.The security measures we use are designed to provide a level of protection security appropriate to the risk of processing your personal information.
We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.At the end of that retention period, your data will either be deleted or anonymised (so that it can no longer be associated with you) for research or statistical purposes.To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.In some circumstances you may be entitled to ask us to delete your data: see ‘Your rights’ below for further information.
You have the right:a. to ask us not to use your personal data for direct marketing. See further information on how to do this above.b. to ask us not to process your personal data where it is processed on the basis of legitimate interests, if there are no compelling reasons for that processing;c. to request from us access to personal information held about you (see below);d. to ask for the information we hold about you to be rectified if it is inaccurate or incomplete;e. to ask that we stop any consent-based processing of your personal data after you withdraw that consent;f. to ask, in certain circumstances, to delete the personal data we hold about you;g. to ask, in certain circumstances, for the processing of that information to be restricted; andh. to ask, in certain circumstances, for data portability.
· your full name;· the email address;· a description of the data that you are requesting, including a date range;· a copy of your current and valid photo ID (e.g. passport photo page);· proof of your address in the form of a photocopy of a utilities or service provider bill; and· the date of the request.
If you are unhappy with our processing of your personal data, you have the right to complain to the Information Commissioner’s Office (ICO) at any time. The ICO’s contact details are available here: https://ico.org.uk/concerns/. We would, however, appreciate the chance to deal with any concerns before you approach the ICO, so please contact the Data Protection Officer by email in the first instance.
Our website may, from time to time, contain links to and from the websites of our partners, advertisers and affiliates or to any number of websites that may offer useful information to our visitors. We provide these links to you only as a convenience and the inclusion of any link does not imply endorsement of the relevant website by Massalla Lounge. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies or those linked websites. Please check these policies before you submit any personal information to such websites.